FAQ

Client Testimonials:

Bizopia
"The team at iDataWorx has allowed us to focus on driving the efficiencies out of our business by developing our systems in such a manner that they practically run themselves. I highly recommend utilizing iDataWorx for your technology needs."

T. Gary Remy
CEO

Echo Office Products
"Mr. Jones and his team are a valuable resource to our company. They have taken great care to ensure that our systems meet our business needs and have the ability to grow with our business. "

Tom Johnson
President

Varsity Television
"The projects we completed with iDataWorx could not have gone any smoother. The lines of communication were constantly open and we were kept informed on every step of the process through completion."

Jody Ezernack
VP, Operations

Frequently Asked Questions (F.A.Q.)
Over the years we have found there are specific questions in which most new clients ask us in the beginning stages of our business relationship. In order to help assist in the resolution of some of these questions, we have listed the most common questions, and their respective answers, below.

1. How long have you been in business?

2. Where are you located?

3. Why have companies outsourced projects to you?

4. How do you assure confidentiality?

5. Do you take fixed price contracts?

6. What are your payment terms?

7. What are your rates?

8. How do you ensure quality?

9. Can you provide references?

10. How do we keep abreast of the progress of the project?

11. Do you provide post-implementation support?

12. We have an internal development staff, can we enhance our project staffing with members of your development team

13. How do we proceed?

1. How long have you been in business?
iDataWorx was founded in February 2001. Since 2001, we have developed a reputation for delivering state-of-the-art products, on time and within budget. Go Top

2. Where are you located?
iDataWorx is located in Houston, Texas. However, we have clients all over the country. Go Top

3. Why have companies outsourced projects to you?
Below are some of the top reasons why our clients have outsourced projects to iDataWorx. Go Top

      a) To drastically reduce operating costs.
      b) To share the risks involved in development.
      c) To gain access to world-class software engineering skills.
      d) To seek resources not available internally.
      e) To finish projects which otherwise cannot be finished internally           due to technical or staff limitations.
      f) To free up non-capital resources for other internal projects.
      g) To gain a fresh and new perspective on a stalled project.

4. Do you accept fixed price contracts?
Yes. A fair number of our projects are fixed price contracts. Go Top

5. What are your payment terms?
Payment terms are generally negotiable based on a client's specific needs and requirements. However, for reference, below are our most common payment terms: Go Top

• Fixed Price Contracts:

Project Initiation:	25%
Proof of Concept Meeting:	25%
Beta Release and Testing:	25%
Sign Off/Product Release:	Remaining Balance

• Hourly projects:

Hourly projects are billed on a bi-weekly basis.

6. What are your rates?
Our rates are negotiable depending upon the type of work required, time-requirements of the project, and the client's overall project/business commitment. Go Top

7. How do you ensure quality?
We have internal processes in place to ensure that strict quality is maintained on every project. This includes stringent project testing and code documentation. Go Top

8. Can you provide references?
Yes. We can provide both Work references as well as Client references. Go Top

9. How do you assure confidentiality?
We sign NDAs and Confidentiality agreements with our clients. Go Top

10. How do we keep abreast of the progress of the project?
Project updates are maintained in our Corporate Extranet. If you do not have an account, please contact your iDataWorx representative and an account will be provided to you. Go Top

11. Do you provide post-implementation support?
Yes, we provide post-implementation support for all our development. Go Top

12. We have an internal development staff, can we enhance our project staffing with members of your development team?
Yes. Our development team is well-versed in serving a supplemental role in a new or existing internal project. Go Top

13. How do we proceed?
Simply contact iDataWorx and we will begin assisting you with your project! Go Top

Do you have a question you feel would be helpful to other propective iDataWorx customers? Simply send us your question ans an iDataWorx represetative will find a resolution for you and add it to our F.A.Q. list.

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